Mezaina.com Policies

1. Privacy Policy

At Mezaina.com, we respect your privacy and are committed to protecting your personal information. Any data collected through our website — such as your name, email, shipping address, or payment details — is used solely for processing orders, improving customer experience, and communicating with you.
We do not sell, share, or trade your personal information with third parties except as necessary to fulfill your order (e.g., payment processing, shipping).

2. Shipping Policy

* Processing Time: Orders are processed within 1–3 business days.
* Shipping Time: Delivery times vary depending on your location and the selected shipping method.
* Shipping Fees: Fees are 20 Qatari Riyal.
* Tracking: Once your order is shipped, We will call you to confirm the address.

3. Return & Refund Policy

We want you to be fully satisfied with your purchase. If you are not happy with your order, please contact us within 3 days of receiving your item.
* Eligible Returns: Items must be unused, in their original packaging, and in the same condition you received them.
* Non-Returnable Items: Customized products, clearance items, or gift cards.
* Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original method of payment within 7–14 business days.
To request a return, please email us at support@mezaina.com.

4. Terms of Service

By using Mezaina.com, you agree to:
* Use the website for lawful purposes only.
* Not misuse the site, including hacking, spreading viruses, or committing fraud.
* Respect intellectual property rights. All content on Mezaina.com (images, logos, designs, text) is owned by Mezaina.com and may not be copied or reused without permission.

5. Payment Policy

We accept the following payment methods:
* Cash on delivery
* Credit/Debit Cards (Visa, MasterCard, etc.)

All transactions are securely processed. We do not store your payment information.

6. Contact Us

If you have any questions about these policies, feel free to contact us:
Email: info@mezaina.com
Website: www.mezaina.com
Thank you for choosing Mezaina.com. Your trust and satisfaction are our top priorities.